I have always ran ********** tunes. I paid full price for a set of 3, and have had great customer service for when I needed a tune changed if my setup changed or my driveability was off, etc. Eric was very cordial to meet in person. But for the last 2 weeks I have attempted to have one tune rewritten for my s369. I have emails from previous tune changes. Now you guys want another 65 bucks to simply delay the shifting on one simple tune? Cmon guys. I can't count the number of people I've sent to you guys. You guys do 100 tunes a day but have to tag me for an extra 65 bucks for a rewrite? I've called and left messages for eric to return my call and got hung up on today by ted. It's sad when small businesses get too big to take care of the little guy anymore. Rant over, I wish you guys still took care of simple tune adjustments as I've always been happy with the tunes for the most part.