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Message: [QUOTE="lincolnlocker, post: 1514400, member: 944"] What most people don't understand is that they are not the only customer. Chit happens that cant be corrected. It definitely does suck but what else can you expect from a shop that has thousands of customers with who knows how many transmissions sitting on the floor waiting in line. I watched the man pull out my transmission and put a new converter and flex plate in it since the old one had a pin hole in the weld and put it back in and was topping off the fluid in 50 minutes. That was all done after i pulled into his shop at 8pm after driving down there from work in iowa.. also didnt charge me a dime for the new flex plate. The guy is straight up busy. And a hell of a guy. Yes many have had issues over the years with turn around times but when someone is that busy and something happens then it sets them back that much farther. If a guy is constantly on the phone with customers then how can they expect any work to get done? At the time i was down to his shop, brian was building or rebuilding one transmission a day. So if he gave a 3 week turn around and was still at the same rate of one a day then do that math. Thats how many people where ahead of you. All calling and waiting to hear what the problem was. Not including new customers or old customers calling with questions. I do get it about being up front and just saying the dude has health issues and your trans wont be done for a couple extra weeks. Still sucks butnat least its nkt a run around then.. live life full throttle [/QUOTE]

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