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[QUOTE="Bmcgarvie, post: 1506891, member: 14349"] Ok fist off. I wouldn't call it a lie. Yes I got one response back. In the form of a call on January 19th. Since then the only email I have gotten was the single response from you saying "they'll contact you shortly" I do not have in my emails instructions for sending them back to be tested just the price. I wanted confirmation on the process you guys use. I knew the company had been bought. I had no clue if it had moved or whatever. I know you guys have the info on the Facebook page. I have no idea if it has been updated although the number seemed to work. It got me to a voicemail that after I believe 3 or 4 voicemails I had left. The inbox was then full. I didn't realize I was to contact you directly on here. I honestly just assumed I'd hear via email or phone call. I will reiterate that your injectors are not my issue. The customer service is. Yes I got a couple of responses. But when I was ready to move forward at the beginning of February I haven't had a response other than the one you sent to my initial email to you. Which again was "they'll contact you shortly" I understand you guys are busy. But it shouldn't take over a month to hear from you guys and on top of that it's ridiculous I didn't get a response after my second email where I told you that I still hadn't heard anything. Yet you can get on here and tell me I'm lying. Which I suppose ya I did on my earlier tonight post. I got one email that didn't inform me nor help me in getting my injectors to you guys for testing. [/QUOTE]
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