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Power Strokes
7.3 Aftermarket
Powerstruck Chip
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[QUOTE="CarportMechanic, post: 1286481, member: 18312"] Ive called him morning, afternoon and evening, along with emails that can be reviewed and answered at any time of day. I was actually able to get him to pick up today and we had a good conversation. Were working on a solution and should be data logging next week to see if things have improved. Ive been working with him for 6 months now trying to get some revisions so its been a bit of a ride. Im patient and sometimes too patient. I acknowledge the fact that he is super busy but at that point I believe its time to consider help. Maybe just part time help is all he needs but he needs something. When I see others posting about similar issues pertaining to customer service I feel it is good for people to post their experiences. It's how we learn who to work with and who not to work with. Justin is a good guy, I can say that. I believe he just needs to step up his game in the Customer Service Dpt if he want to be a big name in the future. [/QUOTE]
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