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Message: [QUOTE="deiter5262, post: 1522180, member: 1039"] Agreed, I just had trouble setting up some warranty work on my 2014 F250 at our local Ford. First time I called the service rep was in a huge hurry, said bring it in and didn't answer any of my questions, really completely rude to me and hung up quick. I called back two days later to confirm I can drop my truck off early as I am leaving town this weekend and the lady was complete 180* of the last Ford Representative I spoke to. She said my truck and the warranty work wasn't entered in their system, neither was any of my info. She was completely nice, let me speak and get out what all I need Ford to fix on my truck. Then took down my VIN # again and entered in everything. Verified when to drop my tuck off. First guy really pissed me off. Seems like its a people thing sometimes! Try a different dealer after you speak to the manager and Ford customer service if you still catch slack. [/QUOTE]

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