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Message: [QUOTE="Frambukie, post: 1125097, member: 18031"] So here's the latest after leaving a voicemail on the warranty line everyday last week and one again yesterday I decided to call and press the extension for placing a new order. Of course this time someone picks up. I told her that I needed to schedule the call tags for fed ex to come get the tires. She tries to get ahold of the warranty department and says she can't get anyone either. I asked her if they were all off for the holiday all week last week and she said "no they have just been really busy" So she offers to type them an email for me which I thought was cool of her. She basically sent them an email with my contact info stating that I have been trying to get ahold of them. This woman was actually very helpful and pleasant. About 3 hours later a different woman calls my cell. She told me that they had my tires and they were just waiting for them to pass inspection before they process my refund... So I tell her that's impossible because the tires are in the bed of my truck as we speak. So she said she was going to schedule pick up for the tires the following day and she would call me back on my cell to confirm. Of course she never called me back and in not going to assume she actually did anything so I'm gonna have to call them again today and make sure these tires are getting picked up. [/QUOTE]

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