Has anyone else had a poor experience with Taylor Wings?

[Sideswipe505]

Not exactly the most pleased with them at the moment. Terri has been very kind in all of our interactions over the phone, but they are awful about maintaining communication.

I placed an order for a low profile, black powder coated box in the first week of April. They told me it would arrive in the beginning of May. May rolls around, no box, so I call and they say the build was delayed. No big deal to me, they said it'd be shipped by May 21.

I call today, and they couldn't find my box, and after some searching, it hasn't been powder coated so I now have to wait another 2 weeks for it.

If I would have known this was going to take this long to get done, I would have ponied up the extra cash to go elsewhere.

 

[Sideswipe505]

Bump

 

[TyCorr]

So cancel based on the month late delivery and go buy a weathergard.

 

[Sideswipe505]

That isn't my question, just wondering if anyone else has had a poor experience with them. If it is late this time, I will be cancelling.

 

[TyCorr]

"If I would have known this was going to take this long to get done, I would have ponied up the extra cash to go elsewhere"

Thats the only reason I said what I did.

What does it matter really? If everyone got stellar service but you arent, it isnt important. They arent earning your business in any way.

I wasnt being cute or funny, Id not wait like that for a toolbox. Screw 'em.