Well I have no experience with PCS, but have used other like products. PCS is supposed to be the best, so I can't see it being difficult. First thing is first, hook up the unit to your PC or laptop, open the software and have a look at the tables. Should be a section for TCC or converter lock up. Should show the speeds, load etc of where it locks and unlocks as well as temperatures and yada yada. I'm not sure what you mean by it not unlocking when you let out (of the throttle i assume) which is normal. Hit the brake pedal and it should unlock. Don't know the truck but if its set up for high power, converter is probably being locked up to handle the power. Figure out when, what gear, what speed your problem occurs. Then go look at your tables and see why. Few quick adjustments will cure your issue, just little adjustments. Always save your original file incase you have issues, you can re load it.