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Message: [QUOTE="TyCorr, post: 1377427, member: 1451"] Im a ford diehard but their practices whether corporate or dealership can be shady as hell. I fought hell with them over a trans in our van that went out at 96k miles. It was under warranty until 100k or 4 of 2012. The recall was issued while we had warranty still. I called and explained the recall and also that Ive been telling them i think the converter is going out. Since 2010 @60k miles. They had done 3 trans services and all the maintenance up to that point. Long story shorter, they didnt have parts for the recall so they said they'd call when they did. I began calling once a week in June. In August the converter went out, which was the recalled part. It ruined the trans obviously. They had four years of documentation that it was suspect. To which they said "no, its fine. We checked it out". Then they tried to sell me a trans and converter. I was like "you already owed me a converter". After two weeks and tons of calls I went and picked it up. I brought with me any part, fluid, or product from them I bought and had receipt for for return (had an account with the parts dept), and reminded them that I had bought 13 vehicles there and ten from their gm dealer. My family and my wifes family we figured buy 8 vehicles per year from them. Screw em. They called me two years later to ask why i hadnt bought a new duramax ir car lately. I told them what happened. The owner called me and I said I would buy a new vehicle if they fired the service manager that ***ked me over. They canned him and I went in the next week to buy a vehicle. Shady. Shady shady. [/QUOTE]

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