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Message: [QUOTE="HD F250, post: 908080, member: 943"] First about "total loss", she is probably estimating from KBB value and their insurance company percentage to total vehicle. She might also be saying that since most people don't want stolen vehicles back. After they determine if it is a total loss, you can buy it back with a salvage title and rebuild it if you like it that much or part it out. As for towing it to a shop of their choice, that is their BS contracts with shops to lower the rates and make more money. Don't let them tell you it has to be fixed at their shop, thats BS! You can have it fixed wherever you want it fixed, but you will probably have to cover the tow. You are correct, it's your truck and you can go see it. Again, she is full of crap unless storage lot won't let you on their property. What company is this? The tow drivers and adjusters are all puppets to corporate BS deals and very misleading to the customers about their rights as vehicle owners. [/QUOTE]

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