Truck broke down, need opinions

Mdub707

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Truck in sig, 06, auto 4x4 6.0

Last night on my way home, truck developed a vibration out of no where. I was just driving down the highway at about 60mph, not beating on it, nothing out of the ordinary. Vibration starts, feels like a really out of round tire or something along those lines. I couldn't tell if an injector died on me or what, so I roll into it a little bit and the engine seems to be running just fine. Then it was like the transmission was completely disconnected from the engine, rpm's slammed up to redline out of no where so I let off. I give it a little throttle again and it just revs up. It's like having a clutch pedal pushed in (except this is a 5R110). I pull over and put it in park. Park holds the truck fine. Reverse and 1,2,3,D don't work at all. Sitting in park, truck idling I can hear all sorts of funny noises coming out of the trans area, and the truck is still shaking pretty good. Neutral seemed to clear up some of the shaking a bit, but not completely. I then shut the truck off, and went to reprogram back to stock to see if there was any change. I shut it down, reprogram and go to restart it, now the starter just spins like it's connected to nothing. WTF. Wont even engage the engine to turn it over. So I call AAA and have it towed to the local dealer by me.

They just called me and asked if there was a trick to starting the truck. I explain the situation and say no, that's what happened last night. He tells me it needs a starter at $470 or whatever before they can even diagnose it. This doesn't sound right to me... does anyone else think the starter just randomly failed like this? Could it be a flex plate maybe? Any thoughts/opinions? I don't exactly have a lot of money to be throwing at this thing right now, so I don't want to spend $500 on a starter I don't even need...

Thoughts? I'm just not buying that it needs a starter. The service writer tells me "well our master technician is out looking at it" oh.. ok... I feel so much better about it!
 

SAK

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At first I was going to say the TC went out, but with the starter not engaging I would look at the flex plate if you can hear the starter turning.
 

Mdub707

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You can hear the starter turn over fast as shiz, but they're telling me it needs one cause it "came apart inside"... so now they want ME to pay $500 for a new starter that I have a feeling wont fix anything. I told them on the phone, "I think it might be the flex plate" and he goes well we wont know until we put a new starter in. I asked, "well what happens when you put a new starter in and it doesn't do anything?" His repy was the line about his master tech out there looking at it...

I don't know what to do. It's not that hard to pull the inspection cover and see if the flex plate is broke or not.


Also just as an FYI, this transmission is a rebuilt Ford unit, top to bottom all new internals about 1 year old, and maybe 20k miles of easy driving.
 

SAK

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I put money on the flex plate, I would just tell them to pull the starter off and do a bench test with it before you have a new one put in.
 

Mdub707

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That's a good idea. I mean you can turn the key and hear the damn thing spin right up and not engage anything. Ok I'll call and see if they can bench test it. Probably have to pay for the labor, but whatever. Beats paying for a $500 starter I don't need.

I don't understand why it's so difficult to pull the inspection cover and see if the flex plate spins...
 
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Mdub707

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Well this is a first.... I called back, and the service writer asked if I just wanted to talk to the technician working on it... uh... hell yeah! I've never in all of my frustrating years of warranty work (no longer under warranty!) have ever been asked if I want to talk to the tech! Awesome. So I explain what happened to him and he said well I need to pull the starter off to check out the flex plate. I said fine, do that, check it out, bench test the starter and let me know, I just didn't want them throwing in a $500 starter for no reason. So... it sounds like the tech has some what of a clue, but the service writer is an idiot. Which seems typical in my experience. However, I've never had them hand the phone to the tech before! Nice.

So... if our assumptions are right, and the flex plate is busted... what do I replace it with? Another stocker? A billet unit? Currently running Doug's race tune with stock lock up. The most I can ever see doing with this truck is 175/75's and a 64mm charger or something like an MTW stage 3 etc... nothing too crazy. Is a billet unit needed? Would it hurt anything to have it if it's not really needed?

Thoughts?

Thanks for the input guys, helps keep me sane.
 

kyle43335

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Well this is a first.... I called back, and the service writer asked if I just wanted to talk to the technician working on it... uh... hell yeah! I've never in all of my frustrating years of warranty work (no longer under warranty!) have ever been asked if I want to talk to the tech! Awesome. So I explain what happened to him and he said well I need to pull the starter off to check out the flex plate. I said fine, do that, check it out, bench test the starter and let me know, I just didn't want them throwing in a $500 starter for no reason. So... it sounds like the tech has some what of a clue, but the service writer is an idiot. Which seems typical in my experience. However, I've never had them hand the phone to the tech before! Nice.

So... if our assumptions are right, and the flex plate is busted... what do I replace it with? Another stocker? A billet unit? Currently running Doug's race tune with stock lock up. The most I can ever see doing with this truck is 175/75's and a 64mm charger or something like an MTW stage 3 etc... nothing too crazy. Is a billet unit needed? Would it hurt anything to have it if it's not really needed?

Thoughts?

Thanks for the input guys, helps keep me sane.

honestly,just throw a new stocker back in. no a hd unit wouldnt hurt anything,but your pocket book.
 

Mdub707

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ok sounds good, thanks for the input Kyle.

Still kind of irritated that the tech told me there is no inspection cover, he has to upll the starter to see what's going on. Guess he has some magical way of doing torque converter bolts that no one else does!?


I really need to get a house with a garage so I can do this crap myself. I hate bringing it to the dealer for anything.
 

tommyboy#1

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Instead of the dealer you should send your truck to an ADS shop (Association of Diesel Specialists) . The generally are light duty diesel only shops and share a nation wide warrenty. Ive worked at one for 5 years and its a very tight nit group with tons of tech training. Also you talk to the tech not a service writer. I talk to every owner of the truck i work on. Screw dealerships.
 

Big Angry Hillbilly

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There is two inspection spots neither of which are very useful. But he should be able to look in the bottom one and bar the motor over and see if the flywheel turns with it.
 

jdc753

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First off... holy crap at $500 for a starter, I had to put one in my truck cause the 1st one literally fell off the truck when the mounting tabs broke off, but it was only $180 or $220 from autozone (was a sunday and my only option) been on the truck for at least 2+ years now.


Sounds like the tech is on the right track to actually diagnosing the problem, least he is willing to figure it out before blowing $500 of your money for no reason. Certainly a starter wouldn't cause a disconnect between the engine and transmission, flex plate or TQ sound like a good place to start.
 

Lubbockguy1979

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The service writter is likely commission based. He could give a rats @ss what you spend or logic. He is simply upselling is what I think.
 

Big Angry Hillbilly

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Most service writers have no technical background.

They merely translate "mechanicspeak" into something a customer can understand.
 

Mdub707

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Haven't heard a word. Truck was still sitting in the same spot it was when the tow truck dropped it off.

What's the cost of a new flex plate from Ford? Anyone know? P/N? It's seriously only 1/2 mile from my house. I've considered towing it home and doing it myself, not sure how hard of a job it is, but I'd basically be stuck doing it in the driveway, and I've never dropped the trans on one of these...
 

Big Angry Hillbilly

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Doing a trans on the ground in these isn't very much fun at all.

I'd at the very least take it somewhere else this is not a problem that should take a competent mechanic a long time to find.
 

MINK

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Trans are cake with a lift and trans jack lol - it really wouldnt be that awful on the ground as you just need to slide it back a foot or so.
 

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